Receptionist Development: Professional Writing Resource Curriculum
As a receptionist, you act as a first point of contact for clients, patients, and visitors for their interaction with your organization. The goal is to provide an outstanding customer service experience – this requires not only exceptional soft skills but also technical skills to optimize the business processes to support the organization as a whole.
This curriculum will provide the basis for helping new personnel hired for the role of Receptionist to perfect their technical writing skills in the development of various types of business correspondence. This in itself, often becomes a powerful tool to add to your repertoire of skills, knowledge and expertise as you move through your journey of seeking out a challenging and fulfilling career path.
As a receptionist, you act as a first point of contact for clients, patients, and visitors for their interaction with your organization. The goal is to provide an outstanding customer service experience – this requires not only exceptional soft skills but also technical skills to optimize the business processes to support the organization as a whole.
This curriculum will provide the basis for helping new personnel hired for the role of Receptionist to perfect their technical writing skills in the development of various types of business correspondence. This in itself, often becomes a powerful tool to add to your repertoire of skills, knowledge and expertise as you move through your journey of seeking out a challenging and fulfilling career path.
As a receptionist, you act as a first point of contact for clients, patients, and visitors for their interaction with your organization. The goal is to provide an outstanding customer service experience – this requires not only exceptional soft skills but also technical skills to optimize the business processes to support the organization as a whole.
This curriculum will provide the basis for helping new personnel hired for the role of Receptionist to perfect their technical writing skills in the development of various types of business correspondence. This in itself, often becomes a powerful tool to add to your repertoire of skills, knowledge and expertise as you move through your journey of seeking out a challenging and fulfilling career path.